CALL CENTRE AGENT AT HOME CHOICE – LEARNERSHIP. Apply now!! x7

CALL CENTRE AGENT AT OME CHOICE– LEARNERSHIP

CALL CENTRE AGENT
CALL CENTRE AGENT
 2023/08/24
Reference Number
HCH-2142
Description:

Here’s what you can expect to be doing in the role:

Obtain a Call Centre qualification over 12 months of your learnership program. All your training will be scheduled during the 12 months of your learnership program. Continuous feedback and coaching to set you up for success. Progressively working towards achieving sales objectives and revenue targets. Ensure that the agreed sales and revenue targets are achieved in line with business requirements. Meet operational and quality efficiencies. Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality. Provide an exceptional customer experience. Ensure a professional, polite, and efficient service is offered by acting as an ambassador

Here’s what you can expect to be doing in the role:

Meeting sales objectives and revenue targets. Ensure that the agreed sales and revenue targets are achieved in line with business requirements. Meet operational and quality efficiencies. Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality. Provide an exceptional customer experience. Accurate capturing of customer information. Present, promote, and sell products/services in accordance with agreed processes and procedures

Ensure a professional, polite, and efficient service is offered by acting as an ambassador. Adaptable with the ability to respond positively to working within a pressurized environment. Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction. Present products to potential customers who meet qualifying criteria

Requirements:

Matric/Grade 12 (Inclusive of Mathematics or Mathematics Literacy). 0 -2 years of working experience. Clear criminal record. Computer Literacy advantageous

A little about who you are:

Effective communicator. Tenacity. Determined. Have problem-solving ability. Self-Motivated. Eagerness and willingness to learn and grow. Good work ethic

Benefits:

Earn a monthly stipend. Obtain a Call Centre qualification. Creative agile work environment. Café and lounge area. Staff restaurant with a variety of healthy meal options

Documents Required:

Updated CV. Certified copy of ID (not older than 3 months). Certified Matric Certificate (not older than 3 months)

 

Work Level: Junior
Job Type: Contract
Salary: Market-Related
Duration1 – 2 Years
EE Position: Yes
Location: South Africa

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